After each participant described the services their agency offers, the forum discussion included the barriers clients face, such as literacy and privacy issues when accessing legal information from a variety of resources.
The group was keen to see follow-up from the meeting, such as bringing speakers to the library to provide community workshops on topics such as Drinking and Driving Charges, Residential Tenancy and Power of Attorney. Speakers from the People's Law School speaker service, and the Tenant Resource and Advisory Centre were suggested. Ongoing community interagency meetings were also recommended.
Evaluation responses included appreciations:
- Useful to see the faces of agencies I frequently make referrals to.
- Opportunity to network and become more informed.
- Updates re current services/resources.
- The informal, round-table atmosphere made it very easy to retain the information!
- Overview of website Clicklaw.
- More 1- 1 help
- More coordination of resources
- Training of retired or disabled professionals to work as volunteer advocates in their preferred field.
Thanks to Courtenay Library Customer Services Librarian Jason Kuffler for the photos below!